Public Administration
What the organization’s culture is
What the organization’s climate is
What your own department looks like
Who is there
What the roles and functions are
What the communication climate is (formal, informal?)
How communication takes place (orally, in writing, non-verbally?)
Communication mediums (in person, via phone, via email, or other?)
Next, define what is meant by the you-viewpoint (this would be a great place for a direct quotation from the class text) and what your understanding of the you-viewpoint is specific to your own professional context.
You will tell your reader what, specifically, you have attempted to communicate in a you-viewpoint way (whether it was orally or in writing) and analyze the outcome (was your attempt successful? How so? How was your success, or lack, thereof, observable and measurable?).
Keep in mind that this final assignment is asking you to account for something you have attempted to do successfully so that you are acting professionally on behalf of your organization?building goodwill and favorable relationships through clear, concise, professional you-viewpoint communication.
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