Business Operations and Systems
This assessment constitutes 100% of the assessment for the module
This is an individual assessed assignment. There is no objection to students discussing the content and approaches to be adopted but the final submission must be 100% your OWN work. PLAGIARISM WILL BE PENALISED VIA THE UNIVERSITY’S DISCIPLINARY PROCEDURE.
References
All sources should be cited and referenced using the Harvard Referencing system. The principles of the Harvard Referencing system are detailed in the leaflets available in the library. You are NOTallowed to use the general internet references e.g. www.google.com, www.yahoo.com and Wikipedia etc..All references should be from the credible sources e.g. books, articles, journals, magazines etc..
Feedback
Feedback on performance, problems, and presentations will take place in the seminar sessions. It is not a practice to read drafts of work in progress, however you may discuss any relevant issues in the seminar slots.
Presentation
1. Print Single sided in an Arial 12 point font.
2. Paper A4 stapled top left corner.
3. 1.5 line spacing or follow any set regulated spacing.
4. Ensure that there is good usage of grammar and correct spelling throughout.
5. Neatly present the final work.
6. Do not use an additional plastic cover/folder.
Word Limit: 3,000 words ± 10%.
Extensions: There are no extensions granted on the module. Any claim for extenuating circumstances must be made through the official University channel. Read https://icity.bcu.ac.uk/Student-Services/Complaints-and-Appeals for guidance.
Lecture notes and supporting material available on Moodle- Business Operations and Systems Module (enrolment Key BOS14)
Business Operations and Systems Project (January 2014)
You may find the information for AldiSupermarket online, in Keynotes in the Library, Company reports, cases online, and the financial press. The literature sources should be books, journals, refereed papers and appropriate online sources.You should find the sources of information that you will use to deliver the three assessment parts within the first four weeks of the course. This is important and failure to complete this task will jeopardise your performance on the module.
Part 1
Outline the essential components for effective business operations management for Aldi Supermarket (Aldi)in the UK. Use a soft systems methodology to evaluate the issues Aldi might face if they decide to introduce facilities to enable their customers to order goods online and have them delivered to the door.Support your discussion with appropriate business operations models (i.e. operation strategy priorities model).
You should compare and contrast different modelsused by the sector in which Aldi operates and recommended appropriate solutionsfor online shopping(issues to consider centralised/decentralised inventory and delivery chain, customer value chain, cost implications etc.).
With reference to the parcel conundrum (http://www.bbc.co.uk/news/magazine-18709348) recommend how Aldi should respond to the “delivery to the customer conundrum” (keeping in mind the possible technological and environmental (CO2) impact).
Part 2
For the new system you should include Root Definition,CATWOE and produce a detailed “Rich Picture” (hand drawn) to illustrate your answer. Your rich picture must indicate some of the problems which occur as a result of the parcel conundrum.(Not included in the word count).
By means of a business process plan illustrate the changes including “AS IS” and “TO BE”. Detailed explanations of both plans are required and support your discussions with relevant literature.(Business process plans not included in the word count but explanation is included).
Part 3
Discuss how the managers would turn performance objectives into operations priorities and the resources that would be necessary for effective implementation of the new process.Using a Balanced Scorecard, discuss how the business performance can be measured post implementation (refer to the last three years of company annual reports and any other relevant data for improvement and target trends for Aldi). (Balanced scorecard charts are not included in word count but discussion on each prospective is included)
Your work should be referenced including in text referencing with appropriate literature and form a logical and concise discussion.
BUS6012Business Operations and Systems Project: January 2014
Marking Guidance Suggested Words Max. Dates for draft completion for formative feed back
Assessment
1 Outline the essential components for effective business operations management for Aldi Supermarket (Aldi) in the UK. Use a soft systems methodology to evaluate the issues Aldi might face if they decide to introduce facilities to enable their customers to order goods online and have them delivered to the door. Support your discussion with appropriate business operations models (i.e. operation strategy priorities model).
You should compare and contrast different models used by the sector in which Aldi operates and recommended appropriate solutions for online shopping (issues to consider centralised/decentralised inventory and delivery chain, customer value chain, cost implications).
With reference to the parcel conundrum (http://www.bbc.co.uk/news/magazine-18709348) recommend how Aldi should respond to “delivery to the customer conundrum”(keeping in mind the possible technological and environmental (CO2) impact). 1500 35% Week 5
2 For the new system you should include Root Definition, CATWOE and produce a detailed “Rich Picture” (hand drawn) to illustrate your answer. Your rich picture must indicate some of the problems which occur as a result of the parcel conundrum.
By means of a business process plans illustrate the changes including “AS IS” and “TO BE”. Detailed explanations of both plans are required and support your discussions with relevant literature. 500
25% Week 8
3 Discuss how the managers would turn performance objectives into operations priorities and the resources that would be necessary for effective implementation of the new process. Using a Balanced Scorecard, discuss how the business performance can be measured post implementation (refer to the last three years of company annual reports and any other relevant data for improvement and target trends for Aldi). 1000
30% Week 11
Writing style The writing style is important. You must show a good research trail. Consult many sources and give precise references. Finally, beware of passages that look like, or lead to, plagiarism. Appendices are not treated as part of your word count. Organise your bibliography alphabetically (if you use one).
10%
3,000 100%
BUS6012 Business Operations and Systems January 2014 -Assessment and Feedback Strategy
Assessment will be 100% course work. All course work will be individually achieved.
Module Assessment Criteria
Assessment Criterion Level Descriptor
Fail PASS 2.2 2.1 First
Demonstrating effective communication of ideas and techniques Little or no attempt at describing issues Basic analysis
Basic description of issue Reasonable attempt at analysis at causes of issues – some wider coverage Good attempt at analysis at causes of issues – some wider coverage An in-depth analysis of cause and effect, demonstrating breadth of research and of thought.
Ability to analyse a business operations problem appropriately, showing ability to offer a constructive solution. None or little attempt at analysis – description of ‘suitable’ techniques without support An attempt at some of the ‘more obvious’ elements that the situation describes Recognising the ‘majority’ of issues – showing how these may be related. Some supporting examples Recognising the ‘majority’ of issues – showing how these may be related. Supporting discussion using direct and indirect examples Situational analysis with clear description of relationships – recognition of alternatives with clear argument in support
Being able to evaluate alternative solutions to the task. ‘Leaps in logic’ when moving from analysis to solution A basic use of a ‘methodology’ in support A structured approach to the problem(s) and solution(s) Explanation of why analysis methodology is appropriate – possible comparison between ideas. Comparison between ideas where appropriate. Clear, logical argument. Critique of techniques used – benefits and pitfalls
Demonstrating an ability to draw upon and to use a range of information sources. None or very poor ‘Audit Trail’ to show argument for or against offered solution(s) Initial attempt at describing relationships between issues, analysis and theory. Some research – and or evidence of some further reading. development of ‘theory – practice’ relationship Good clear links between theory and practice. Strong links between theory and practice. Clear evidence of extensive further reading – clear identification of ideas (and sources)
Assessment will show if the student can:-
• Communicate effectively showing appropriate skills
• Analyse a business operations problem appropriately and been able to offer constructive solutions to presented issues
• Evaluate alternative solutions to the task
• Draw on and use a range of information sources
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